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the connected bank
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Patricia Hines

Head of Corporate Banking
Celent
Member since
27 Jul 2009
Location
Charlotte
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2
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2
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6
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0
Followed by John Sims, Martha Boyle and 5 others you follow
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Patricia's opinions

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Patricia Hines

The Future of Financial Services: The Connected Bank

For many banks, back office systems for such critical functions as deposit accounting, loan servicing, and payment processing have been in place for decades, running on huge legacy mainframes. According to industry analysts, IT departments spend 70 to 90 percent of their budgets managing and maintaining these disparate systems, leaving little left...

13 August 2014 Transaction Banking

Patricia Hines

Client Lifecycle Management for Transaction Banking

In today’s competitive environment, financial services firms are faced with the challenge of maximizing revenue, reducing attrition, and maintaining customer relationships. That means adopting a holistic approach when it comes to developing true customer-centricity, the cornerstone of client lifecycle management. I define client lifecycle manageme...

25 March 2014 /wholesale Transaction Banking

Patricia writes about

  • regulation & compliance
  • wholesale banking

Patricia's opinion archive

  • 2014 (2)
  • 2013 (2)
  • 2012 (1)
  • 2011 (1)

Latest groups joined by Patricia

  • Data Management 101

  • SEPA and European Payments

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Gareth Lodge

Gareth Lodge
Senior Analyst, Payments at Celent

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Kieran Hines

Kieran Hines
Principal Analyst at Celent

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